Privacy Policy

1. Information, purpose and protection

Xniffer may collect certain user information for account creation, platform access, communication, payment processing, support, security, service improvement, fraud prevention, and legal compliance.

Information collected may include:

• Full name
• Date of birth
• Gender
• Email address
• Mobile number
• Login credentials
• Payment status and transaction reference
• Device/browser information
• IP address
• Usage activity on the platform
• Support queries or communication records

Xniffer uses this information for:

• Creating and managing user accounts
• Providing platform access
• Processing payments
• Sending service-related communication
• Improving user experience
• Preventing misuse or fraud
• Maintaining security
• Resolving support requests
• Complying with applicable legal requirements
• Managing subscription, activation, or access status

Xniffer does not sell user personal data to third parties. However, information may be shared with trusted service providers such as payment gateways, hosting providers, analytics tools, communication tools, security tools, legal/compliance service providers, or technical service providers where necessary for platform operation.

Users are responsible for maintaining the confidentiality of their login credentials. Xniffer is not responsible for unauthorized access caused by user negligence, password sharing, weak passwords, device compromise, or third-party misuse.